Nina Mûr Nathalie Black Bacterio Pale Pink / Pink Gradient

Estimated time of delivery: 3-5 working days.

Shipments to Spain (including the Balearic and the Canary Islands, Ceuta and Melilla)
and Andorra are free.
For the rest of the world, the shipping costs depend on the country of destination
(according to Air Mail Base of Correos-Express), as detailed below:

The products of our online store can also be collected in our physical store within 24
hours of receipt of payment. If you want to collect your purchase in our physical
store you must indicate it and contact L’Atelier Óptica.

For more information: Legal Terms

The return of our products is accepted (purchase renouncement) as long as 14 days haven’t passed since the product was delivered and always if the product is found in the same condition as when it was acquired, including the instructions, documentation and accessories.

How long will it take to receive the refund?

Once the online store has registered your cancellation or return, the repayment will be processed in five to seven bank days.

Once the package is received, the repayment will be processed within 48 hours. You will receive an email confirming the refund. This will be made effective within within 72 hours after it has been processed, depending on the bank deadlines. The refund will always be made, if possible, through the same method used to pay for the order.

For more information: Legal Terms

L’Atelier Óptica gives you a 2-year guarantee since the purchase date for all the products. The manufacturer of the item could eventually offers a greater guarantee.

This guarantee concerns manufacturing defects, so it cannot be applied in case of damage caused by negligent use or accident.

The person responsible for the application of the guarantee shall be the manufacturer of the articles. L’Atelier Óptica commits to mediate for its correct application, but in no case will be responsible for the same. The shipping costs that may be incurred in order to comply with the guarantee shall be borne by the customer.

We are delighted to help you. Please contact our team by emailing: info@latelieroptica.com if you have any further questions.