The return of our products is accepted (purchase renouncement) as long as 14 days haven’t passed since the product was delivered and always if the product is found in the same condition as when it was acquired, including the instructions, documentation and accessories.
How long will it take to receive the refund?
Once the online store has registered your cancellation or return, the repayment will be processed in five to seven bank days.
Once the package is received, the repayment will be processed within 48 hours. You will receive an email confirming the refund. This will be made effective within within 72 hours after it has been processed, depending on the bank deadlines. The refund will always be made, if possible, through the same method used to pay for the order.
For more information: Legal Terms
